Arlo|Smart Home Security|Wireless HD Security Cameras

One camera shows gray screen showing "firmware update". Goes away and then comes back?

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Raul1018
Aspirant
Aspirant

All of my ultra cameras has a new update firmware, but only one constantly shows gray screen stating firmware update. It goes away then comes back.

Model: VMB5000 | Arlo Ultra SmartHub
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jguerdat
Guru Guru
Guru

Try rebooting the hub and reinsert the camera battery. If that doesn't help, remove the camera from Settings, My Devices and reconnect it.

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