Arlo ultra

[Avileño]

I do not believe I am  experiencing 4 K quality with my new Ultra. It is configured for maximum efficiency but.....video quality is not very good, night vision is not sharp, I am eating the battery in days not months, and a few other issues that I should not be having with a camera that expensive and supposedly that state of the art technologically! Is anyone else experiencing a disappointing experience with their unit?

[StephenB]

You can check the video resolution by downloading a file.  With windows, you then can right-click and see the resolution in the properties.

You could also share a video sample, so we can see what quality you are getting.

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@Avileño wrote:

It is configured for maximum efficiency 

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Not sure what you mean by that.  The english settings for power are

• Best Video
• Optimized
• Best Battery Life

Which of those are you using?

[Avileño]

I am using best video, but it looks like I am using worst video! Fuzzy, not sharp. Which file do I download. Give me the specs and location. I’ll attach  a file later. Thank you.

[StephenB]

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@Avileño wrote:

 Which file do I download.

Whatever one you want - the suggestion was to download a file from your own library, and look at the resolution.