1.Allow easier access to local storage remotely (see how Eufy does it)
2. Pointless to access local storage when you have to be at home connecting to home wifi other than to complicating users to configure VPN through their router and provide no instructions whatsoever to do so in simplest form.
3. Pointless that only primary holder can access local storage
4.Subscription on Ultra ending soon - this should be extended until you deliver proper local remote storage access.
Lastly come on surely you can do better. Please advise you are currently working on these issues?
Me too. Crazy not to be able to seamlessly access the local storage from anywhere in the world and as another user pointed out the thumbnails should be visible when accessing the local storage. Shouldn't have to play the video in order to generate a thumbnail. The supposed work arounds with VPN's and port forwarding are ridiculous, cumbersome and the instructions provided are pathetic. Should not have to compromise my own network security using port forwarding to access a feature your competitors systems offer.
Come on Arlo enough of your loyal customers want this feature improved to give the correct functionality that matches what your competitors offer.
currently, we can't even access any recordings on the hub SD. kinda sucks.
I got my arlo cameras 2 months ago and never had access to my hub SD.
yes, i am on the same network as the hub using the phone app.
> ...users to configure VPN through their router...
Has ANYBODY got local storage access working using android through a VPN? I can see local storage when on the local network (sometimes it goes MIA) but over a VPN from my android to home, I get the drop down list but no actual videos. It seems to work for iOS but I've not seen any evidence of it working for android.
ANYONE? Just a yes or no would be good but would prefer some details.
> 3. Pointless that only primary holder can access local storage
That's something I'd REALLY like to see.
> Lastly come on surely you can do better. Please advise you are currently working on these issues?
Can we get *some* feedback on that?
There is no incentive for them to straighten it out, their plan is making money from the cloud not the hardware. A 8th grade programmer could do it so I have no doubt Arlo can but why when it hasn't been in their plan since Netgear let them have it.
Stock reports don't expect them to show a profit for another 3 years, by then others will have passed them by. Some like Lorex already have have smart without needing a cloud service to do it, some already use facial recognition. Cloud services are not really doing all that well because they do have delays that don't work well in today's environment. Even Samsung is dropping their cloud service with the option to transfer to Microsoft with limited free storage or pay another bill for more. 5G is here and once complete will make the cloud look like a slow moving train for things like security.
When will the non-primary user have access to local storage? Having only the primary user access is pointless to a SD card that I own in my device.