Arlo|Smart Home Security|Wireless HD Security Cameras

Live view issue

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ESentz
Guide
Guide
Hello all! I was hoping to see if I could get some help on an issue I have been having with my arlo ultra while using 4k live view. I currently own a 4 camera ultra system. 3 of my cameras all work well, though a little slow to connect, with 4k live view. One camera, takes a long time to connect, plays about 5 seconds of 4k video, freezes, then tries connecting all over again. None of my other cameras have this issue. They all connect and play in 4k with no freezing. The signal on that particular camera strength is 2 out of 3 bars and video bandwidth shows strong. My current internet plan is 1gig up and down on fiber. I am not sure what could be the issue or if I am just doing something wrong. Any help would be great!
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TomMac
Guru Guru
Guru

Swap one of your other cameras with the troubled one... this will help determine if it is the camera or location ( camera if issue follows it )

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Morse is faster than texting!
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ESentz
Guide
Guide
I just swapped the troubled camera with a known good camera. The good camera worked fine in the place of the other, while the troubled camera still stumbled its way through the live view on 4k in a known good spot. What makes it a little more strange is that the troubled camera was able to capture and record events in 4k while it was having the 4k live view problems in its original spot. At this point I am assuming it's camera issue, or my network is giving trouble. Also, the slow connection time to live view persists.
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