Is there a way when an Alert is received, when open it goes to live feed not recording?

[Harlan-1966]

Is there a way when an Alert is received, when open it goes to live feed not recording? It’s a wasted step sto get the recording, then have to pull the camera and wait for it to connect. I need the ability to talk to the person faster to deter them.

[jguerdat]

The current apps do go to live view when clicking on the alert. Are you saying that doesn't happen? Have you rebooted the phone and reinstalled the app?

[dcfox1]

@jguerdat  The when selecting the notification it takes me also to the library also and always has. Are we missing a setting? I can go to live manually like @Harlan-1966 described. Edit: I did notice the live view screen if motion was still recording so i assume that is what you meant. 

[jguerdat]

I'll have to try to remember to test that. I really don't use notifications so my experience may be limited.

[jguerdat]

Ok, the test is done. When I first get the Smart notification and I click on it while it's still recording, I go straight to live view. If the recording is done and then I click on the notification I go to the Devices tab, not the library.

[dcfox1]

@jguerdat  Do you have the Android or IOS. I have IOS and it always went to library after motion stopped. Mabey that is the difference. It goes to the filtered library for that cam. 

[jguerdat]

Android. Guess that's the difference but no idea why.