Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.
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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
I had an existing Arlo Pro 2 system, with an active 'Arlo Smart Elite' plan. I have just replaced my base stations and cameras with the Arlo Ultra. I am however not getting motion recordings in 4k. From research on here it looks like I may need to upgrade to Premium Video, but this option is not shown anywhere so I can't add it to my plan. Whilst logged in to my account, I go into Subscriptions, and Change Plan, but there is nothing about Premium Video and no mention anywhere of 4K. I'm in the UK if that makes any difference.
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