How do I setup cameras that came with a house?

[Kquigg]

Hello, 

I could really use some help. I just bought a house in July. There are Arlo cameras installed already. I can’t figure out how to use them, connect them, anything! It doesn’t appear that a base was left. Is that something I can purchase? Any insight would be super helpful. There isn’t much customer support and I’m just trying to get them set up! TIA! 

[StephenB]

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@Kquigg wrote:

There are Arlo cameras installed already. I can’t figure out how to use them, connect them, anything! 

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Let's start with getting the model information.

Many of the cameras have housings that open.  Most of those will have a white button on the bottom.  If you push that button, it will release the camera from the housing.  (It can take some effort to get it out - sometimes pressing the button a second time, and gently shaking it will help).  Once you get the housing open, remove the battery, and look at the label inside.  

Other models have a flap that covers the charging port.  If you have that, take a look at the flap, and see if there is a VMCxxxx label embossed on it.  It can be hard to see - sometimes taking a photo at a couple of angles helps.

Some others have a VMCxxxx label in fine print on the back of the camera.

If you can't find any of these, then try taking a couple of photos of the camera, and post them there.

[StephenB]

---

@Kquigg wrote:

There are Arlo cameras installed already. I can’t figure out how to use them, connect them, anything! 

---

Let's start with getting the model information.

Many of the cameras have housings that open.  Most of those will have a white button on the bottom.  If you push that button, it will release the camera from the housing.  (It can take some effort to get it out - sometimes pressing the button a second time, and gently shaking it will help).  Once you get the housing open, remove the battery, and look at the label inside.  

Other models have a flap that covers the charging port.  If you have that, take a look at the flap, and see if there is a VMCxxxx label embossed on it.  It can be hard to see - sometimes taking a photo at a couple of angles helps.

Some others have a VMCxxxx label in fine print on the back of the camera.

If you can't find any of these, then try taking a couple of photos of the camera, and post them there.