Arlo|Smart Home Security|Wireless HD Security Cameras
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Careyg
Follower
Follower

Hi. I recently purchased the ultra. I can’t get them to record. What am I doing wrong? I did reset the base and cameras.

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michaelkenward
Sensei Sensei
Sensei

@Careyg wrote:
What am I doing wrong?

Who knows? We don't know what you are doing.

 

Can you get the cameras to stream live videos?

 

Have you set up modes and rules that tell the cameras what to do?

 

What are modes and rules and how does Arlo use them?

 

Tell us what you are doing, step by step, and where it goes wrong.

 

I assume that you have read the documents for your device.

 

Get your manual here:

 

Arlo - Security Cameras and Systems

 

Videos here:

 

Arlo | Support | Arlo Ultra

 

 

 

 

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
StephenB
Guru Guru
Guru

@Careyg wrote:
Hi. I recently purchased the ultra. I can’t get them to record. What am I doing wrong? I did reset the base and cameras.

Are they are on a paid or trial subscription?

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