Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification by Nov 30th, 2020 to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

How can I obtain the proper replacement rubber weather seals for the Ultra cameras?

Reply
Discussion stats
  • 3 Replies
  • 125 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
Apprentice
Apprentice

How can I obtain the proper replacement rubber weather seals for the Ultra cameras? Thank you

Model: VMC5040 | Arlo Ultra Wire-Free Camera
Highlighted
Guru Guru
Guru

Use the Contact SUpport link at the bottom here.

Highlighted
Apprentice
Apprentice
That was a well intended suggestion for sure, but Arlo just told me that if my camera was still within warranty, they would RMA the entire camera and I would receive a replacement camera that would of course include a new weather gasket/seal. That's not a very practical solution for either party and they don't sell or offer replacement seals. I guess I'll search the hardware stores unless anyone here has a better idea. Thanks in advance!!
Highlighted
Apprentice
Apprentice
A persistent search at various hardware stores revealed suitable replacement o rings. Arlo should be happy that I thought it was wrong to RMA all my cameras just to get replacements for faulty worn out camera o rings.
Discussion stats
  • 3 Replies
  • 126 Views
  • 0 Likes
  • 2 In Conversation