Field of View keeps reverting back to previous settings

[Mpscott00]

Why does my field of view keep changing back to its previous setting? I go into the app and change the field of view setting to "Wide 155 degrees" which provides the view in picture 1. However, later when I go back into the app the camera has reverted to the "Super wide 180" view in picture 2. 

https://imgur.com/a/A4L6kQG

[StephenB]

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@Mpscott00 wrote:

Why does my field of view keep changing back to its previous setting? I go into the app and change the field of view setting to "Wide 155 degrees" which provides the view in picture 1. However, later when I go back into the app the camera has reverted to the "Super wide 180" view in picture 2. 

https://imgur.com/a/A4L6kQG

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Are these labeled backwards?  Looking at the two pictures, the bottom picture has the smaller field of view. 

When you say "the camera reverted..." - are you looking just at the picture?  Or are you also seeing the radio button change from 155 to 180?

[Mpscott00]

thank you for responding. They are not labeled backwards, which adds to the confusion. for the past year or so I have had the field of view setting on 180 because I thought it should provide the widest FOV. A few days ago while adjusting my activity zones I changed the FOV just because it had been a while since I messed with the settings. To my surprise when I changed it to the 155 FOV I got a wider view than the 180. When I am at the FOV selection tab in the app the preview looks basically the same for all 3 views so I have to back out, go live and see what view the selection is actually providing.

I am looking at the picture (live view) and that is what changes back to how I had it for the past year, not the wider view in the pictures provided. The selection in the FOV settings is not changing, just the actual image is changing. 

[StephenB]

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@Mpscott00 wrote:

for the past year or so I have had the field of view setting on 180 because I thought it should provide the widest FOV.

It does give the widest FOV.  If that's not the case with your camera, then something is wrong.

Have you tried removing/reinserting the battery?

Is auto zoom & tracking enabled for this camera?  If so, try disabling that.

[Mpscott00]

I have not tried the battery. the camera has constant power.  tracking and zoom is not enabled. I have reset the base station. I am going to link a video so you can see exactly what is going on in the app. 

https://drive.google.com/file/d/1y8FzoBfKFXutRsX4qD-i5vaiqtlKn2tU/view?usp=sharing

[StephenB]

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@Mpscott00 wrote:

I have not tried the battery. the camera has constant power.  

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The idea is to reboot the camera.  So disconnect the power, and remove/reinsert the battery.  Then connect power again.

[jguerdat]

Be aware that the preview sometimes (many times?) doesn't reset properly when changing the FOV. I go back a page and then go back into the original page to force a new image. Of course, any recorded videos should reflect the change you made.

[Mpscott00]

windchill is around 20 degrees right now and I dont feel like going out there and getting on a ladder lol. I will try that this afternoon. I did delete and re configure my activity zone and that seems to have fixed the problem. I have the FOV set at 180 degrees and the camera image has remained constant for the past hour. Before deleting the zones the image would have changed to a different FOV.

https://imgur.com/DpJuWpB

[StephenB]

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@Mpscott00 wrote:

windchill is around 20 degrees right now and I dont feel like going out there and getting on a ladder lol. I will try that this afternoon. I did delete and re configure my activity zone and that seems to have fixed the problem. I have the FOV set at 180 degrees and the camera image has remained constant for the past hour.

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If it looks right now, then I'd leave well enough alone.  Wait and see if it reverts to the bad behavior.  Then after a while, try recreating the activity zones.