I dont Get 3 second playback anymore

[castortroy86]

I had a blackout last night, happens sometimes, and when the camera got back on the recordings didnt show the people or cars appearing in the Edge of my screen anymore. Seems like i lost the 3 sec playback. Restarted it with no luck. The camera is plugged in a/c and the temperature outside is -13 celsius.

[jguerdat]

Does the camera's battery icon indicate power (battery plus lightning bolt)? Try removing the AC power completely and reconnect. You can also try removing and resyncing the camera.

[castortroy86]

It says 100 percent and green charging. Can try to remove the battery but This kind of glitches are annoying. Im not going home Until a few days

[jguerdat]

Since it seems that you're connecting the cameras via your home WiFi, have you tried rebooting your router (assuming you've set up remote access for the router)?

[castortroy86]

It did not help taking out the battery or restarting hub and router. I still dont Get the 3 second playback

[jguerdat]

Hard to say but it could be camera positioning and/or motion sensitivity settings that need to be adjusted.