Arlo|Smart Home Security|Wireless HD Security Cameras

Charging on paypal with no service plan and it wont let me talk to support

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kristapilates
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It turns out I have been being charged for an old service plan for my business every month on Paypal.  I cannot find a phone number to talk to customer service and it won't let me chat with anyone because I don't have a plan.  Its 19.88 a month which adds up.  If it had been on my regular business credit card, I would have noticed, but the equipment failed and I canceled the plan. THey kept collectingl. How do I contact someone to get my money back? Or do I just have to  report fraud to my credit card company?

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BrookeN
Arlo Moderator
Arlo Moderator

I have reached out to support regarding the charges you received for the subscription you no longer have. Support will be reaching out to you as soon as possible. 

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