Charging Fault with solar panels

[bml99]

I installed the solar panels yesterday. Right after the solar panels were installed, they worked fine; but this morning I got the same error message for all my cameras. The messsage said" A charginf fault has been detected". Does anyone know how to solve this problem?

[JamesC]

Can you provide a screenshot? Did the error appear on all cameras at the same time?

JamesC

[bml99]

Hello James,

Yes, all the cameras which connect with solar penal got the same error message since this morning. Please see attachment.

[JamesC]

Have you tried removing the charging connector and reconnecting as instructed in the error message? Do you see the same behavior?

JamesC

[bml99]

Hello James,

Yes I did. Shoudl I try that again and remove the charging cable longer?

[JamesC]

Try removing for a short time, check to see if the error message has cleared and then try again.

JamesC

[JamSam]

Where were you able to purchase the solar panels for the Ultra? I haven’t had luck finding any accessories beyond the mounts.

[bml99]

I bought through Amazon.

[zincyellowcobra]

@JamSam 

Where did you find mounts? 

[jguerdat]

Any of the various outdoor mounts with a 1/4"-20 thread will work.

[chrisngrod]

I posted about the same thing a couple days ago.  I ordered an extended cable and solar panel for the ULTRA.

It arrived on February 2nd.  Installed it that day but it was too cold to charge until a few days ago.  Then I got the charging fault error.

I reset the base station because I read with the other ones that this somehow worked for the older units.  Then I physically disconnected the cable and re-attached it.  That worked.

Now it's cold again.  I hope it is not a fault that is going to happen everytime it drops below charging temps.

[michaelkenward]

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@chrisngrod wrote:

I posted about the same thing a couple days ago.  I ordered an extended cable and solar panel for the ULTRA.

Well done. They aren't due to be released until March 17, says Amazon. Someone jumping the gun again?

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@chrisngrod wrote:

Now it's cold again.  I hope it is not a fault that is going to happen everytime it drops below charging temps.

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You may need to get someone to change the laws of physics.

Either that or there has to be a way of heating the battery when the ambient temperature plummets.

[jguerdat]

I have also gotten the error once which surprised me. Like you, reseating the magnetic connector cleared the fault. I suppose there was some sort of contamination on the contacts but can't be sure.

[chrisngrod]

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@michaelkenward wrote:

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@chrisngrod wrote:

I posted about the same thing a couple days ago.  I ordered an extended cable and solar panel for the ULTRA.

Well done. They aren't due to be released until March 17, says Amazon. Someone jumping the gun again?

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@chrisngrod wrote:

Now it's cold again.  I hope it is not a fault that is going to happen everytime it drops below charging temps.

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You may need to get someone to change the laws of physics.

Either that or there has to be a way of heating the battery when the ambient temperature plummets.

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I'm just referring to the charging fault notice and the fact that you have to go out physically disconnect the cable / reattach.  I've had the Pro 2s with a solar charger and it would charge with no fault as soon as the temperature rose enough.