Cannot connect to my swisscom router

[Bruce2020]

I cannot connect to my new Arlo ultra basestation to my Swisscom router 

The light on the basestation is solid blue but my Arlo App cannot seem to find the basestation 

[JamesC]

Bruce2020,

Are you using a mobile device? Is it connected to the same network as the SmartHub?

JamesC

[StephenB]

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@Bruce2020 wrote:

I cannot connect to my new Arlo ultra basestation to my Swisscom router 

The light on the basestation is solid blue but my Arlo App cannot seem to find the basestation 

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Have you tried adding it from a PC using https://my.arlo.com ?