Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Camera suddenly not connecting

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Flossy1
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I have three ultra cameras which have been working fine since purchase approx 6 months ago. I noticed this week that one of the will not connect, it just buffers and says connecting, but never connects. I tried swapping it s location with a working camera and it still won’t connect. I rebooted the hub and the camera live-streamed but when I stopped the live stream and tried to start it again it was back to buffering and would not connect. I refitted the camera battery ( intermittent flashing blue light for a few seconds) , pressed the pairing button on the hub (flashing blue light, then solid blue) but still it won’t connect. The other two cameras are fine.

Model: VMC5040 | Arlo Ultra Wire-Free Camera
jguerdat
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Guru

Remove the camera from Settings, My Devices and resync. If you use custom modes be sure to add the camera back to those modes.

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