Batterys last less than a week, missing recordings, poor quality etc.

[GaryAllen]

Even after adding power to each camera, batteries discharge... 

Without power, battery dies in < week!

Added second Base station (only one can be added to HomeKit) - Devices disconnect and have to power cycle!

Always misses the start of motion and cuts off too early

Stops recording for days without any reason (again have to power cycle devices) 

Quality is not really 4K even when recorded to SD card... 

Was expecting so much more!

Disappointing the amount of effort needed to keep these running.... 

[StephenB]

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@GaryAllen wrote:

Even after adding power to each camera, batteries discharge... 

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Is this with the Arlo charger?

Are you seeing the lightning indicator on the camera status?

[GaryAllen]

Yes it shows as charging, but no I am not wasting another $200 on Arlo charger cables (the whole reason I went for Arlo was not to have to wire the cameras... could have just put in Unifi POE ones if I wanted to cable the cameras and would have got 24/7 recording and better quality for less money)

Really regret not returning them within the first 30 days... 

[StephenB]

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@GaryAllen wrote:

Yes it shows as charging,

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Then the batteries shouldn't be discharging.

[GaryAllen]

Agreed, but got alarm that battery was at 4%, had to power cycle camera and disable while it charged, then another power cycle before it started to record again!

[GaryAllen]

Arlo should fix or refund me as these are not fit for purpose... then I will just wire in some POE ones and have local storage which would not cost me per year or have to remove an SD card just to see the (supposed) 4K footage... why can't we download from the SD via network... So many bad decisions made when designing this product...  

[StephenB]

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@GaryAllen wrote:

 why can't we download from the SD via network... 

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That should be coming by the end of the year.