Arlo|Smart Home Security|Wireless HD Security Cameras

Base station power adaptor failure

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Amro3
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Hi everyone,
My 1 week old system Base Station power adaptor all-of-a-sudden exploded. I am thankful that i was in the same room, I switched off the plug and took it off. There must be a warranty or a replacement for that. I was so happy with my system

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StephenB
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@Amro3 wrote:
Hi everyone,
My 1 week old system Base Station power adaptor all-of-a-sudden exploded. I am thankful that i was in the same room, I switched off the plug and took it off. There must be a warranty or a replacement for that. I was so happy with my system

Generally it's fastest to exchange it with the seller.

 

Though you can contact support here: https://www.arlo.com/en-us/support/contact.aspx

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