Arlo|Smart Home Security|Wireless HD Security Cameras

Awful support

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Bluerob
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Follower

Anyone else have just awful support? I called. I went thru 2000 prompts to get to a rep. Once I did get in contact, I could have a conversation where I could hear her and she could hear me. Then, ironically, because she was having difficulty translating my email address all of a sudden I get the curiosity disconnect line that she can’t hear me! 

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BrookeN
Arlo Moderator
Arlo Moderator

I apologize that you did not get the service you expected. That is not at all how we want our customers to feel. Is there anything I can help you with?

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