Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo ultra no free subscription plan on my app

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Ianfalmouth Follower

I have set up my three cameras and have the app up and running, but in the subscription part of the app it says I do not have one. How do I activate my one year free subscription?? Any help please .....

Model: VMS5340 | Arlo Ultra 3 Camera Kit
Sensei michaelkenward Sensei

Where did you buy the cameras? Where are you now?


It seems that subscriptions don't work with "exports" .


Here is the official response from @JamesC, in the middle of a discussion about this:


Solved: Re: Arlo Ultra - Smart Plan - Arlo Communities


The free 1 year plan is only claimable in the country in which the system was purchased.



Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Security Light (X2), Ultra (X2), Doorbell, Chime
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