Arlo ultra camera offline

[JRFORSTER]

Today sometime 1 camera showed offline .
Have changed the battery in camera pushed sync bottom on base station but still nothing .
The camera is showing a very faint blue led while on charge

[StephenB]

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@JRFORSTER wrote:
Today sometime 1 camera showed offline .
Have changed the battery in camera pushed sync bottom on base station but still nothing .
The camera is showing a very faint blue led while on charge

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You could try removing it from your account, then re-add (and resync) it.

If that doesn't resolve it, then contact support: https://www.arlo.com/en-us/support/contact.aspx