Arlo|Smart Home Security|Wireless HD Security Cameras
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Luke33
Tutor
Tutor

For some reason it is the only camera that will not stay connected and says: "This Arlo device is offline. Please make sure it is connected to the internet."

 

If I power cycle it then it works fine for a little while and goes back to saying this?

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jguerdat
Guru Guru
Guru

It can be a connection issue between the camera and hub, either strength or quality. Try bringing the camera closer to the hub to see if the same thing happens. If that helps, a different location for the camera and/or hub may help.

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