Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Ultra system with one Arlo Pro2, the Pro 2 wont stay connected?

Reply
Discussion stats
  • 1 Reply
  • 100 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
Tutor
Tutor

For some reason it is the only camera that will not stay connected and says: "This Arlo device is offline. Please make sure it is connected to the internet."

 

If I power cycle it then it works fine for a little while and goes back to saying this?

Model: VMB5000 | Arlo Ultra SmartHub
Highlighted
Guru Guru
Guru

It can be a connection issue between the camera and hub, either strength or quality. Try bringing the camera closer to the hub to see if the same thing happens. If that helps, a different location for the camera and/or hub may help.

Discussion stats
  • 1 Reply
  • 101 Views
  • 0 Likes
  • 2 In Conversation