Hello, we have 3 new Arlo Ultra cameras. Set them all up as per instructions. They record for the 30 mins approx (set for motion) then stop recording any motion/videos. When you reset base station/restart cameras, they work again for 30mins approx then stop. The batteries are fully charged. Some of the videos are only for 8 seconds approx when they are set for 1 minute of recording. Some of the videos are also just 'green' ie green and then split second views of the video then green again. I think we have tried everything... Would anyone have any suggestions?
What is the signal strength like at each of the cameras?
What is your up/down internet speed?
Change recording to a fixed length of time rather than until movement stops to see if that makes a difference.
You can also remove and refit the batteries in the cameras to reset them.
Hello Streak2, Sorry slow reply.
We had a techinican check the signal strength and he said it was good.
How would we test for up and down signal strength? Sorry not a ace on this!
The Cameras are set to record to a fixed length of time. And we've tried restting them a lot by removing/replacing batteries.