Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Ultra night vision is pitch black? Tried switching off camera/Base Station/etc.

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fredrikojdahl
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Hi! I have installed a Ultra but the nightvision is terrible in one of two cameras. Why is it pitch black? I have switched of camera, basestation and checked settings. Is it the placement maybe? Shouldn’t it work placed in corners?

Model: VMB5000 | Arlo Ultra SmartHub
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StephenB
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@fredrikojdahl wrote:
Hi! I have installed a Ultra but the nightvision is terrible in one of two cameras. Why is it pitch black? I have switched of camera, basestation and checked settings. Is it the placement maybe? 

Maybe try swapping the cameras, just to make sure there isn't something wrong with one of them.

 

You are getting a lot of reflection off the wall on the right, which might be causing the camera to dial back on the exposure.  Try aiming the camera a bit away from that wall and see if it helps.  

 

Maybe also toggle the HDR setting, and see if which gives you the best exposure.

 

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