Arlo Ultra night vision is pitch black? Tried switching off camera/Base Station/etc.

[fredrikojdahl]

Hi! I have installed a Ultra but the nightvision is terrible in one of two cameras. Why is it pitch black? I have switched of camera, basestation and checked settings. Is it the placement maybe? Shouldn’t it work placed in corners?

[StephenB]

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@fredrikojdahl wrote:
Hi! I have installed a Ultra but the nightvision is terrible in one of two cameras. Why is it pitch black? I have switched of camera, basestation and checked settings. Is it the placement maybe? 

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Maybe try swapping the cameras, just to make sure there isn't something wrong with one of them.

You are getting a lot of reflection off the wall on the right, which might be causing the camera to dial back on the exposure.  Try aiming the camera a bit away from that wall and see if it helps.  

Maybe also toggle the HDR setting, and see if which gives you the best exposure.