Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Arlo Ultra Operating Temperature?

@JamesC

I was wondering what the operating temperates are for the Arlo Ultra? It seems my outdoor Arlo Ultra Camera is stating

“Your Camera needs to warm up before you can use it.”

I’m in Northeast Ohio and we have been hit with an attic blast and the temperature right now is -2 degrees.

Please let me know.

D
Message 1 of 9
Community Manager

Re: Arlo Ultra Operating Temperature?

Operating temperature is -4°F to 113°F (-20°C to 45°C).

 

It sounds like it's a little colder where your cameras are located.

 

JamesC

Message 2 of 9
Star

Re: Arlo Ultra Operating Temperature?

@JamesC

Yes, it is on the side of my home, which gets no sunlight at all, so I would say it’s atleast anywhere from -3/-5 degrees.

Thanks!

D
Message 3 of 9
Guru

Re: Arlo Ultra Operating Temperature?

Not that it helps right now but I have an Ultra that's plugged in and it even charges the battery at 0F. Tonight and tomorrow night is supposed to be well below 0 so I'll see if it continues to work. Down the road when the outdoor supply becomes available you might want to run it off AC power.

Message 4 of 9
Star

Re: Arlo Ultra Operating Temperature?

@JamesC

So tonight I observed my Arlo Ultra still not operating, and stating it is still too cold for the camera to operate until it warms up. Granted it’s still -3 degrees right now here in the northeast, and had been throughout the day, and most likely colder where the camera is positioned on my home. I observed the camera slowly blinking every 10 seconds a Amber color. Which from the support article I found it states that means the battery is low on other Arlo models?

https://kb.arlo.com/642/What-do-the-different-LED-behaviors-on-my-Arlo-Wire-Free-or-Arlo-Pro-Wire-Fr...

Please let me know if I am interpreting this correctly for the Arlo Ultra.


ALSO:

@jguerdat

Please let me know what your finding are tonight as to the cameras operating status while plugged into AC Power rather that on Battery like mine, as I am very interested.

Thanks everyone,

D
Message 5 of 9

Re: Arlo Ultra Operating Temperature?

Another possiblity is that the camera was updating it's firmware.    Arlo pushed out a new update to the Ultra cams yesterday.

Message 6 of 9
Guru

Re: Arlo Ultra Operating Temperature?


@dj3w3ll1 wrote:
Please let me know what your finding are tonight as to the cameras operating status while plugged into AC Power rather that on Battery like mine, as I am very interested.

It didn't get quite as cold as projected last night (only got to maybe -1 or -2F) but the Ultra is still plugging along. It may get a bit colder tonight so I'll check again.

Message 7 of 9
Apprentice

Re: Arlo Ultra Operating Temperature?

It's not an exact science, as there are tolerances for cold weather operation. One battery may be fine at -4 while another may stop at 4. Lithiums do not like the cold. Having some variation is perfectly normal. As an example most power tool lithiums will specifically state very cold weather will cause a significant decrease in available tool power, and need to be warmed up before using.

Message 8 of 9
Guide

Re: Arlo Ultra Operating Temperature?

Same problem here in WY. Temperatures went below zero and my cameras won't work. It's gets cold here frequently, didn't realize this would be a problem with the equipment. 2019-02-06 23.08.20.jpgToo cold to work?

Model: VMS5440 | Arlo Ultra 4 Camera Kit
Message 9 of 9