Arlo Ultra Offline

[Aaron89]

The past 2 days, my Arlo Ultra camera set up has been showing offline in my app, not capturing video/motion etc. All 4 cameras show offline. Internet works great, app is updated, cameras all are charged, reset modem, router, etc...Yes, I'm paid up on subscription too... sigh..What's strange is i can still reset my base station app but still no prevail. I have no clue what else to try. Thoughts?

[TomMac]

reset the base station and try to resync the cameras as if new

[Tech-D]

Not sure if you are seeing what I experienced also.  If I open the app then minimize and come back to it later it used to have me login again, now it shows offline.  So I have to close the app down then re-open and it asks me to re-authenticate and I see the cameras online.

If I don't do the above the app shows that the cameras are offline.

Hope that helps.