Arlo Ultra - I received an email to sign up for Icloud storage.

[KShearer]

I received an email to sign up for Icloud storage.  I don't want it.  I can't delete the email nor can i access any camera activity.  Help !

[Dannybear]

Was it an email sent to your email address or is it a pop up message with in the app?
Has the free trial period expired?

[StephenB]

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@KShearer wrote:

I received an email to sign up for Icloud storage.  

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iCloud is Apple's cloud storage - Arlo doesn't use it, and wouldn't have sent you an email for that.  Do you mean Arlo sent you an email or pop-up suggesting you subscribe to Arlo Secure (or Arlo Secure Plus)?

Are you seeing the email in your email client? (If you aren't, then it's not an email).

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@KShearer wrote:

 nor can i access any camera activity.  Help !

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Ultra cameras do require a subscription to record videos in the cloud - and come with a 3 month trial.  I am thinking that the trial just expired.  You should still be able to livestream the cameras and get notifications.

• https://kb.arlo.com/000062312/What-options-will-I-have-when-the-Arlo-trial-ends

Alternatively, there is a direct access to local storage feature you could try.  If you have a VMB5000 base, you'd need to add a microSD card to use it.  It isn't as easy to use as the subscription, and I think you might find it difficult to get working.  If you want more details on how it works (and its limitations), then let us know.