My Arlo cameras drain rapidly after being plugged in the AC for more than 24hours resulting in the cameras going offline. How is this possible. Cant the Armo Ultras remain permanently connected a power outlet???
Generally, that can't happen if the camera is properly plugged in. When you connect power the battery icon should show a lightning bolt through it - do you see that? If not, there's a connection problem. If you do see that, it sounds like the power adapter is faulty.
I havent tried the other 2 cameras yet.
Ive had the problem before. Really annoying as I cant permanently plug it in.
Still not working. Camera drains when permenantly connected to a power source and then it goes offline.
Does the camera function when you remove the battery (of course connecting it to the power source)?
And now they want to start charging you for tech support.
Arlo doesn't charge for tech support. If someone tries to charge, then you are dealing with a scam support site.
Thanks for being a valued Arlo customer. At Arlo, we value building trusted lifelong customer relationships by delivering an exceptional user experience.
We want to let you know that we’re making changes to Arlo Support, effective October 4, 2021.
We’ve added new Priority Support services to benefit Arlo users with service plans and users currently on an Arlo trial, including:
Priority agent assignment
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