Arlo|Smart Home Security|Wireless HD Security Cameras

Activity zones aren't working at all

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digitaldias
Guide
Guide

Hello. 

This appears to be resolved from previous posts. I'm running the latest firmware on all my devices, and yet, I keep getting the wrong notifications of things that are moving outside of my defined areas. See the link below: 

 

Car driving outside 

 

This car is driving outside my defined Area (which stops where the stone meets the pavement), and also it was flagged as a "Person" when it is clearly a vehicle driving by. The amount of exessive alerts we're getting because of this is driving me and my wife nuts. Is there a resolution to this issue coming anytime soon?

Model: VMS5240 | Arlo Ultra 2 Camera Kit
jacobwtyler1
Aspirant
Aspirant
I’m having the SAME issue. I’ve read all the threads from December saying that the issue was resolved and I have the latest firmware. Can I please get some help with this issue?
Model: VMS5440 | Arlo Ultra 4 Camera Kit
JamesC
Community Manager
Community Manager

digitaldias, jacobwtyler1

 

Try completely removing and recreating the Activity Zone. If that still doesn't resolve the issue, try taking a look at your sensitivity settings and dial back sensitivity until you achieve the desired results: How do I change the motion sensitivity on my Arlo camera?

 

JamesC

jacobwtyler1
Aspirant
Aspirant
Okay I tried both of those solutions. Dialed the sensitivity all the way down to 10. No luck.
Model: VMS5440 | Arlo Ultra 4 Camera Kit
Smittyson77
Aspirant
Aspirant
Hello,

I am as well having this issue. I have deleted activity zones and recreated them, dialed down the motion sensitivity - no luck, reset the camera - no change. This is all coupled with the “mute notifications” setting not working. So now i am receiving countless notifications without any way of muting them - short of turning off the baby monitor. That would be a bad idea.

Can any updates be given to these resolutions?
Model: ABC1000 | Arlo Baby
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