Arlo|Smart Home Security|Wireless HD Security Cameras

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digitaldias
Guide
Guide

Hello. 

This appears to be resolved from previous posts. I'm running the latest firmware on all my devices, and yet, I keep getting the wrong notifications of things that are moving outside of my defined areas. See the link below: 

 

Car driving outside 

 

This car is driving outside my defined Area (which stops where the stone meets the pavement), and also it was flagged as a "Person" when it is clearly a vehicle driving by. The amount of exessive alerts we're getting because of this is driving me and my wife nuts. Is there a resolution to this issue coming anytime soon?

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jacobwtyler1
Aspirant
Aspirant
I’m having the SAME issue. I’ve read all the threads from December saying that the issue was resolved and I have the latest firmware. Can I please get some help with this issue?
JamesC
Community Manager
Community Manager

digitaldias, jacobwtyler1

 

Try completely removing and recreating the Activity Zone. If that still doesn't resolve the issue, try taking a look at your sensitivity settings and dial back sensitivity until you achieve the desired results: How do I change the motion sensitivity on my Arlo camera?

 

JamesC

jacobwtyler1
Aspirant
Aspirant
Okay I tried both of those solutions. Dialed the sensitivity all the way down to 10. No luck.
Smittyson77
Aspirant
Aspirant
Hello,

I am as well having this issue. I have deleted activity zones and recreated them, dialed down the motion sensitivity - no luck, reset the camera - no change. This is all coupled with the “mute notifications” setting not working. So now i am receiving countless notifications without any way of muting them - short of turning off the baby monitor. That would be a bad idea.

Can any updates be given to these resolutions?
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