Arlo|Smart Home Security|Wireless HD Security Cameras
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Activity zone settings missing for both of my Ultras

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Tutor
Tutor
The activity zone settings are no longer available for my Ultra cameras. I am running iOS 14.1and the lasted version of the app: 2.21 (1397). No smart plan but both cameras are plugged into power.
Model: VMB5000 | Arlo Ultra SmartHub, VMC5040 | Arlo Ultra Wire-Free Camera
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Arlo Moderator
Arlo Moderator

The development team is aware about this issue and is investigating reports about the "Activity Zone" option not showing on the Ultra camera settings. We appreciate everyone's patience and will update the community once we hear more information from the team.

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Aspirant
Aspirant

I'm having the same exact issue with. Please provide an update at the earliest. Also if the issue is being investigated why Support asks for nonsense things to try to fix this (like re-install Arlo app on IOS...). Looking FW for quick response. Thanks

Model: VMC5040 | Arlo Ultra Wire-Free Camera
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Aspirant
Aspirant

No activity zones for weeks

Model: VMC5040 | Arlo Ultra Wire-Free Camera
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Aspirant
Aspirant

Same here, activity zones just disappeared on the app and on the web............ 

Discussion stats
  • 4 Replies
  • 182 Views
  • 0 Likes
  • 5 In Conversation