Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 6 Replies
  • 1172 Views
  • 1 Like
  • 4 In Conversation
Hemanta
Star
Star
What happen to activity zone again??????????
It have been 3/4 days activity zones is not working in my ultra camera. I am receiving 50 / 60 motion alerts from out of zone every day from 3/4 days. Today even more , today about 80 / 90 motion alert from out of zone. What happened again? Activity zone was running fine since last update on 20/08/2019 for activity zone in ultra camera. I have not change any setting from last update , activity zone was working fine but now its again same as before.

BATTERY LIFE is same, it's not improve. I am not using any spot light. Battery life only last long for 8 days even with solar panel charger. I have to re charge in every one week. Why no any update for improving battery life????

And now because of this current activity zone problem, I have to recharge my camera every 3 days.
What happen to my arlo ultra camera? I thought we gonna receive software update for improving battery but no, and again same old activity zone problems is back.
6 REPLIES 6
StephenB
Guru Guru
Guru

@Hemanta wrote:
What happen to activity zone again??????????
It have been 3/4 days activity zones is not working in my ultra camera. I am receiving 50 / 60 motion alerts from out of zone every day from 3/4 days. Today even more , today about 80 / 90 motion alert from out of zone. 

Activity Zones won't improve battery life, so you have two issues - not one.

JamesC
Community Manager
Community Manager

Hemanta,

 

Try removing and reapplying the Activity Zone. Do you still experience the same results?

 

JamesC

Nathan-aus
Apprentice
Apprentice

My activity zones stopped working as well recently. Removing and reapplying the Activity Zones does not help.

Hemanta
Star
Star
My smart hub is all right, maybe, But one of my ultra camera don't record motion, and if no motion record no push notification. I turn off and on my camera. I restarted my smart hub but still same. No motion record no push. I see live when I click to view but no motion record. After restarting hub it still blue. Look like is hub is ok. It's been from yesterday. I had lots lots of motion record and notification from out of acitvity zone before and now no motion record no nothing.
JamesC
Community Manager
Community Manager

The major issues being discussed in this thread have been resolved with the most recent Ultra Camera and SmartHub firmware updates. Please check here to make sure your systems automatically updated to the latest versions:

 

Arlo Ultra VMC5040 - 1.070.50.2_205_0c7c8e1 - 19th December 2019

Arlo SmartHub VMB5000 - 1.15.0.4_297_aa40f04 - 18th December 2019

 

If you're having a different issue, please open a new thread here in the community, reach out to me in a private message directly or contact support to further investigate: Arlo Support Team

 

A big thanks to the community for helping our engineering team troubleshoot these issues and thank you for your patience while we worked to release these updates.

 

JamesC

Hemanta
Star
Star
STILL SAME
In day I received only 2 or 3 motion alert from out of zone activity which is ok BUT in evening (in Dark) I received many motion alert about 40 motions in two hours from out of activity zone. I received every motion alert from car that passed infront of camera from out of activity zone.
Discussion stats
  • 6 Replies
  • 1173 Views
  • 1 Like
  • 4 In Conversation