Arlo|Smart Home Security|Wireless HD Security Cameras

Ultra Still not Recording Video to Cloud from Security Light Motion Trigger

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srandall25
Apprentice
Apprentice

Long standing problem here... before December 2nd Firmware update. When setting a rule for the Security Light to trigger recording on Security Camera when motion detected, it does not record to the cloud... but the video is recorded to the local sd card on the hub. Also, this problem occurred on two different base stations. Due to the firmware update on Dec 2nd, I was led to believe I had a faulty base station, so I replaced it, and this problem still existed on the new base station with a completely new setup... I'm pretty sure this is still a fault with the existing firmware and needs fixed.

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