Arlo|Smart Home Security|Wireless HD Security Cameras
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Activity Zone

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Baptize
Aspirant
Aspirant

Front door camera still detects and sends notification even if motion is detected outside the activity zone!!

I even used the Camera positioning utility but still, I'm getting notification outside camera detection area!! Really annoying because my house is on a road with lots of car traffic.

Model: VMS5140 | Arlo Ultra 1 Camera Kit
thedan424
Guide
Guide

I've the same challenge.  System does not seem to respect the zones I have created nor give me options to monitor only those areas.  This is a major issue as I have both a street and a flag within the fields of vision necessary to cover the areas I want to monitor.

n1976jmk
Virtuoso
Virtuoso

Hi Baptize, what version firmware is presently on your Base Station?

 

thanks,

Baptize
Aspirant
Aspirant

Hi;

1.15.0.4_297_aa40f04

Thanks.

Model: VMS5140 | Arlo Ultra 1 Camera Kit
n1976jmk
Virtuoso
Virtuoso
Great, that is the newest firmware!

Can you Please post screenshots of the device utility screen showing the camera positioning with gray area?
Baptize
Aspirant
Aspirant

 

I changed the settings earlier today. The gray area does go up to the street level but I created three activity zones just under the street. Would I be getting three notifications when motion have crossed all three zones?

Activity Zone.pngIMG_1087.PNG

Model: VMS5140 | Arlo Ultra 1 Camera Kit
Baptize
Aspirant
Aspirant

I will be deleting the activity zones and rely on area outside the gray area. I just noticed this:

 

Note: every time motion is detected, the camera will need to send video to the cloud for processing, to determine if motion occurred within the defined zone(s). When the camera is operating on battery power, you may notice your battery level lowering over time, even though you may not have many recordings in the library.

Model: VMS5140 | Arlo Ultra 1 Camera Kit
Baptize
Aspirant
Aspirant

Sorry I'm bombarding you with information, I also noticed this ear icon on top left, does it mean the camera is detecting audio because I have audio detection disabled!!

Annotation 2020-01-02 173709.png

 
 
Model: VMS5140 | Arlo Ultra 1 Camera Kit
Bob929
Aspirant
Aspirant

I'm also having this problem with my new Pro 3 cameras. Does anybody have a solution for this problem?

Whistled03
Aspirant
Aspirant

has there been a fix to this issue? All my updates have been done for months and I still get alerts when motion is detected outside of my activity zones. its very annoying. 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
JamesC
Community Manager
Community Manager

Arlo recently deployed a cloud update enhancing Activity Zone accuracy. This should improve the experience for users reporting symptoms of motion detection alerts and recordings occurring outside of their defined Activity Zones. We are continuing to monitor Activity Zone behavior and will provide additional enhancements in the coming weeks.

n1976jmk
Virtuoso
Virtuoso

hi @JamesC 

 

I definitely see a difference today, thank you and thank you for providing this update!

 

r/

Jonathan

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