Arlo|Smart Home Security|Wireless HD Security Cameras
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VICKIE1
Follower
Follower
‎2019-12-27 07:09 PM

Attempting to add Arlo Ultra Add-On Camera [VMC5040] to existing Arlo Pro 2 (3 Camera) System. I'm unable to get base station to pickup/recognize the new Arlo Ultra Add-On Camera. Android phone will not recognize any new devices. Is the base station (Arlo Pro 2) compatible with the new Arlo Ultra?

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michaelkenward
Sensei Sensei
Sensei
‎2019-12-28 06:17 AM

What model is the base station?

 

Not all Ultra features are available on older base stations.

 

What is the difference between each Arlo SmartHub and base station?

 

 

Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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