Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2025-10-13 12:47 PM
  • 996 Views
  • 0 Likes
  • 2 In Conversation
RRoller
Follower
Follower
‎2025-10-13 12:47 PM

I'm having trouble connecting to my 2/g/5g network.  The cameras are unable to get discovered when trying to pair.  Any suggestions?

0 Likes
Reply
Message 1 of 2
996
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2025-10-13 01:53 PM

RRoller,

 

What is the camera model (VMCXXXX)?

 

Are you making sure to select the correct model during the onboarding flow?

 

JamesC

0 Likes
Reply
Message 2 of 2
992
Discussion stats
  • 1 Reply
  • ‎2025-10-13 12:47 PM
  • 997 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.