ultra2 and pro3 floodlighs

[fengshuikb]

Installed Ultra 2s and 2 Pro 3s, cameras work but they do not pickup any action, hit the live play button, little wheel turns and is in the lower left portion of the picture instead of being by the top, the only camera that sends a notification to the I-phone is the doorbell camera.  All the other cameras record but do not send out notifications.  The Pro 3 works but the floodlight does not came on.  When they were 1st installed they all worked properly.  They all go thru the hub, but tried to install the 2 Pro 3s to the internet directly and canot.

Thanks,

fengshui

[StephenB]

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@fengshuikb wrote:

tried to install the 2 Pro 3s to the internet directly and canot.

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The Pro 3 and Ultras don't have that ability.  The Pro 3 floodlight does.

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@fengshuikb wrote:

 the only camera that sends a notification to the I-phone is the doorbell camera.  All the other cameras record but do not send out notifications.

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Have you checked the camera rules, to make sure they all are set to notify?

• https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

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@fengshuikb wrote:

The Pro 3 works but the floodlight does not came on. 

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Do you mean you cannot turn it on from the app?

Or that it is not turning on when recording at night?