camera is all blurry

[Budwayne666uk]

One of my Arlo ultra 2 4k camera is all blurry I've tried cleaning the lens several times but does not solve the problem?

[jguerdat]

It may be a signal issue. Post a screenshot of the issue.

[Budwayne666uk]

 I swap the camera for a different one and the picture is perfect so the signal is ok

[jguerdat]

Definitely blurry. Has the camera been dropped? Has it always been this way? I'd suggest using the app to go to Settings, Support to see if they may offer an RMA.

[Robbie678 · Accepted solution]

I am having the same issue with one of my cameras just recently. I have cleaned the lense several times. Nothing has worked. Did you solve your issue?

[Budwayne666uk]

I got in touch with arlo support and after several conversations they are replacing the camera for me