Arlo|Smart Home Security|Wireless HD Security Cameras

Live stream and timing out

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Boldhall
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Hi. 
I've read the help article 
‘How do I stream in 4K with my Arlo Ultra camera?’

I would very much like to use live streaming and this is key to my next Arlo purchase. So I need a little confirmation how live stream works and hence what I need to buy. 
I need to watch live stream continuously. The current Arlo I have cuts out after ten minutes or so. If I buy the Ultra Base start ion and Ultra camera am I able to live stream continuously without cut out for a minimum of 30 minutes, preferably 60 minutes? Thank you. 

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  • StephenB
    Guru
    Guru

    What Arlo camera do you have now?

     


    @Boldhall wrote:

    If I buy the Ultra Base start ion and Ultra camera am I able to live stream continuously without cut out for a minimum of 30 minutes, preferably 60 minutes? Thank you. 


    Arlo does apply a 30 minute timeout, and unfortunately there is no way to change that.

     

    That should also be the case with your current Arlo cameras - so they shouldn't be dropping out after 10 minutes.

     

    Note that 4K livestreaming is limited to the app - not available in the browser (my.arlo.com).   And if you enable 2K or 4K livestreaming, then you lose the ability to make manually recording. CVR (if you want that subscription) also is limited to 1080p.

     

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StephenB
Guru Guru
Guru

What Arlo camera do you have now?

 


@Boldhall wrote:

If I buy the Ultra Base start ion and Ultra camera am I able to live stream continuously without cut out for a minimum of 30 minutes, preferably 60 minutes? Thank you. 


Arlo does apply a 30 minute timeout, and unfortunately there is no way to change that.

 

That should also be the case with your current Arlo cameras - so they shouldn't be dropping out after 10 minutes.

 

Note that 4K livestreaming is limited to the app - not available in the browser (my.arlo.com).   And if you enable 2K or 4K livestreaming, then you lose the ability to make manually recording. CVR (if you want that subscription) also is limited to 1080p.

 

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