Arlo|Smart Home Security|Wireless HD Security Cameras

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qualityguy
Aspirant
Aspirant

Although my Ultra Smart Hub LED shows blue, my Arlo Ultra 2 camera stops connecting.  As soon as I unplug and reboot the Ultra Smart Hub, the camera immediately connects fine.  It will stay connected for some days, then stops connecting.  Wifi shows 3 bars and the hub is on an extension cord, so not near my wifi router.  Any thoughts?

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BrookeN
Arlo Moderator
Arlo Moderator

Have you tried to do a reset on the smart hub and add the camera back on to see if that helps with the behavior you are seeing? 

qualityguy
Aspirant
Aspirant

That is something I recently tried.  I uninstalled and unplugged the smart hub, then reinstalled it and then reinstalled the camera.  That was about a week ago.  Too early to tell if that is helping.

BrookeN
Arlo Moderator
Arlo Moderator

Please keep me updated if it resolved what you were seeing thank you. 

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