Ultra 2 Camera not working

[QuickWick]

My Arlo Ultra 2 Camera is not working. I replaced the battery thinking that was the issue. The camera is just not connecting and won’t stay on.

[StephenB]

Have you tried a factory reset? https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

[KiwiGrue]

Hi I have exactly the same issue which occurred earlier this year.

I have 3 cameras two, operating as expected but one 'died'. I thought it was the battery (it would not recharge) so I purchased 2 new batteries but alas the same result - unable to recharge on the faulty camera. Tried the new batteries with the other two operating cameras and the batteries recharged without any problems. I can only assume there is a fault with the camera and I am at a loss to fix it. 

Cheers

Alistair