Trusted Personal Devices

[ctrad64]

How do I remove trusted personal devices. Each time I log on to my new iPad it wants to send a push notification to my old iphone. If I choose a different method, it lists at least 3 personal mobile devices I no longer have.

[StephenB · Accepted solution]

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@ctrad64 wrote:

If I choose a different method, it lists at least 3 personal mobile devices I no longer have.

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Have you tried email?

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@ctrad64 wrote:

How do I remove trusted personal devices?

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Go into your account profile in the app (or my.arlo.com) and then select "two-step verification".  In the app, swipe left on devices you want to remove, and you will see a trashcan.  In the browser, there is an edit control at the bottom of the page (easy to miss).

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@ctrad64 wrote:

 Each time I log on to my new iPad it wants to send a push notification to my old iphone.

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You should be able to trust the iPad from that same screen.  Touch the + in the upper right, and you should see a "trust this device" option.

Also, you can change where the push notification is sent by simply touching the device you want to use for that.