Software update

[jgallag88]

Just got a ping for a software upgrade and now there is no way for me to access my recorded videos unless I purchase a subscription…..is this a new strategy by Arlo? Say I can’t reverse the update either.

[StephenB]

---

@jgallag88 wrote:

 now there is no way for me to access my recorded videos unless I purchase a subscription

---

Go to the devices pages, and select the base station.  Then go into storage settings.  You'll find your local recordings there.