Purple image

[UnionJack]

All colours in recorded videos and images are purple. Switching camera off then on again solves this issue for a short time, then the purple issue returns again.

[StephenB]

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@UnionJack wrote:
All colours in recorded videos and images are purple.

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Sounds like the nightvision filter might be getting stuck in the wrong position.

Is the camera under warranty (5 years)?

One workaround you can try is turning nightvision off.

[UnionJack]

thanks for your reply, it appears that I will have to claim warranty, as the night vison facility is something I rely on.