New app 4.7.1 : Direct local storage disappeared

[MohaKahl]

Since Arlo updated the app to 4.7.1, local direct storage on Arlo  iOS app is not visible anymore. Same thing for forwarding ports and video. And after downgrade the app by get an old iOS backup every things is working.

 

 

[ShayneS]

Hi @MohaKahl 

Are you still experiencing this issue? 

[MohaKahl]

With  latest 4.7.1 version yes but not with  4.6.2.

[Spr4nova]

I am facing the same issue currently. Camera is recording but nothing shows up in library. Tried every troubleshooting methods with no avail.

[MohaKahl]

Try to install your last iOS backup.

[MohaKahl]

It looks that Arlo decide de remove this buttons. Now sloutions is to wait if arlo decide to revert these option or downgrade arlo apps by iOS backup.

[ShayneS]

I have provided this to the appropriate team, someone from support in your region will be reaching out as soon as possible.