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I got robbed

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Ollie3003
Initiate
Initiate
I was robbed today following an amazon drop off. No motion/sound detection between 1320-1730 despite the system being on alert post the delivery guy leaving the item, I found the empty box down the road so can confirm this is a thing

I’m a big fan of Arlo but ultimately when it really mattered I now have no footage of what has happened and we bought the package last year following a robbery. My question is how much is happening day today at that isn’t being recorded?
Model: VMB4000 | Arlo Pro/Pro2 Base Station
dcfox1
Master
Master

Just to clarify you do have recordings of the amazon delivery but not after that? 

Model: VMB4540 | Arlo Pro 3 SmartHub
Ollie3003
Initiate
Initiate
Yes correct, following delivery at 13:18 there is then no further footage
Model: VMB4500 | Arlo Pro/Pro2 Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
jguerdat
Guru Guru
Guru

How the subject approached the camera could make all the difference. Slow motion directly at the camera may not have triggered a recording. WHat's you motion sensitivity set to in your modes and rules? Have you increased it from the default setting? A screenshot of the camera view may be useful.

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