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Homekit Token help

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RyanLin
Aspirant
Aspirant
My Arlo ultra2 cannot be added to the homekit, it spins infinitely
1 ACCEPTED SOLUTION

Accepted Solutions
ShayneS
Arlo Moderator
Arlo Moderator

Hi @RyanLin

 

I have reset your HomeKit token, please reboot your base station and try again.

 

Thank you

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dcfox1
Master
Master

A moderator may send a token when they come back from the holiday or you can try support. In App go to settings then support. 

RyanLin
Aspirant
Aspirant
Ok, please send it to me when you come back from vacation
dcfox1
Master
Master

@RyanLin wrote:
Ok, please send it to me when you come back from vacation

I am not with Arlo just to let you know. This is a user-user forum. 

RyanLin
Aspirant
Aspirant
Oh. Ok! Thanks for you
ShayneS
Arlo Moderator
Arlo Moderator

Hi @RyanLin

 

I have reset your HomeKit token, please reboot your base station and try again.

 

Thank you

Discussion stats
  • 5 Replies
  • 1714 Views
  • 0 Likes
  • 3 In Conversation