Homekit Token help

[RyanLin]

My Arlo ultra2 cannot be added to the homekit, it spins infinitely

[dcfox1]

A moderator may send a token when they come back from the holiday or you can try support. In App go to settings then support. 

[RyanLin]

Ok, please send it to me when you come back from vacation

[dcfox1]

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@RyanLin wrote:
Ok, please send it to me when you come back from vacation

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I am not with Arlo just to let you know. This is a user-user forum. 

[RyanLin]

Oh. Ok! Thanks for you

[ShayneS · Accepted solution]

Hi @RyanLin

I have reset your HomeKit token, please reboot your base station and try again.

Thank you