Help with new FEED

[ksss11]

So frustrated...

How in the heck does one view camera feeds from another day with out it reverting back to current day every 5 seconds???

Trying to find a video from Tuesday morning and I cannot even look long enough to find it and it goes to Monday or today's feed.

And when are they going to bring back the 'star' for important videos???

[Edinburgh_lad1]

You can't! You have to scroll down until you eventually get there. Good luck with that if you have hundreds of recordings.

It's yet another issue amongst he multitude of many.

It's a joke. 

I'm not surprised that here in the UK, neither John Lewis nor Currys sell Arlo products anymore. 

[StephenB]

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@ksss11 wrote:

How in the heck does one view camera feeds from another day with out it reverting back to current day every 5 seconds???

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Just wondering -

• do you have a subscription?
• are you getting more notifications while you are looking?

I am particularly wondering if this is related to the ads being updated when you have no subscription.

If you know the camera, then pressing the camera's video tile on the devices page might help, as it would only show videos from that one camera.

[Edinburgh_lad1]

No @StephenB this is not related to the ads, although I know you're directing your response to the OP.

Simply put: go to Feed (on Android), select the calendar icon in the top right corner and choose yesterday. Then (this is an important step!) choose any video to play it from the list (other than the one at the top of the list). The outcome is that the feed doesn't play a video from that day but refreshes with today's videos. 

I was assured by Arlo Care Team that the app I have is no beta release. With all due respect, there shouldn't have to be any workarounds etc. This is supposed to be a fully working commercial product, but it's not fit for purpose.

[StephenB]

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@Edinburgh_lad1 wrote:

Simply put: go to Feed (on Android), select the calendar icon in the top right corner and choose a day in the past (say yesterday). Then (this is an important step!) choose any video to play it. The outcome is that the feed doesn't play a video from that day but refreshes with today's videos. 

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FWIW, I'm not seeing that with iOS.

How does the "reverting back to current day every 5 seconds???" bit fit in?

[jguerdat]

I just tried this on ANdroid with no such result. It played the video and returned to yesterday's display.