This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There is delay when getting the notifications, delay when connecting to the camera live view and when accessing the video in the gallery
The issue happens when the camera and base station are right next to each other. It was noticed in the original cameras bought 4 years ago and the issue persists even today with latest Ultra 2 unit.
Is there anyway to fix this issue?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Celestialbody wrote:
The issue happens when the camera and base station are right next to each other.
It is possible for a wifi signal to be too strong (overloading the receiver).
It sounds like that might be happening in your case. When you say "right next to each other" - How far apart are they?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have never heard of a signal being too strong or the receive causing an issue if it is close to each other. On the contrary, it should work well as there are no issues with Wi-Fi in that case. I have however moved it away to the next room and tested again but continue to experience delays.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Celestialbody wrote:
I have never heard of a signal being too strong or the receive causing an issue if it is close to each other.
It can be - that is one reason why Arlo (and many folks here) suggest making sure the base station isn't right next to the router (rather, it should be 5-6 feet away).
@Celestialbody wrote:
I have however moved it away to the next room and tested again but continue to experience delays.
Have you tried rebooting the router?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Help any one
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
And black screen when a car pulls up...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Guy718,
Do you experience the same behavior every time you live stream? Have you tried the suggestions above?
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Whats worse is i cant not change time zone either!
Im in central Mississippi but i gets a delay hour later..
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can someone tell whats going on with camera?
When i try to watch what triggered camera its just buffering,,like a loading circle thingy! This is not good for business Arlo please correct and rectify the situation 🧐...
Why is it u have to have subscription when I pay $700 for the arlo base and 5 cameras! Are u trying to Force me with a subscription?
Cause for the last 4and half years ive been doing good..
With out!
Js 😳
-
Arlo Mobile App
198 -
Arlo Smart
138 -
Arlo Ultra 2
1 -
Before You Buy
246 -
Features
298 -
Installation
266 -
Prima di acquistare
1 -
Troubleshooting
890