Arlo|Smart Home Security|Wireless HD Security Cameras
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Changing Network Password: Will I lose footage?

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  • ‎2024-10-18 11:34 AM
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H7T4Y1W6
Follower
Follower
‎2024-10-18 11:34 AM

Hello, 

I plan to change the password of the Wi-Fi network my cameras are connected to. Will I lose footage when re-adding the cameras to update the network? 

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Streak2
Master Master
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‎2024-10-18 11:43 AM

No, changing the password of the Wi-Fi network you wont lose the recordings - they are linked to your account and stored on the cloud. 

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StephenB
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‎2024-10-18 12:05 PM
@Streak2 wrote:

No, changing the password of the Wi-Fi network you wont lose the recordings - they are linked to your account and stored on the cloud. 

@H7T4Y1W6: Ultras connect to wifi created by your smarthub - not your router. And the smarthub connects with ethernet, not wifi. 

 

So changing the password won't affect the Ultras at all.

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